Platform
One connected operating system for retail
Point of sale, inventory, online store, marketplaces, CRM, money, AI, and reports — every part of running a store, sharing one source of truth.
app.retaileros.ai/dashboard
See the product
Every module, at a glance
Retailer OS screens shown with a sample store’s data — the same layout, navigation and workflow you’ll use on day one.
Dashboard
Today’s sales, a seven-day trend, top items, an AI daily insight and one-tap actions.
app.retaileros.ai/dashboard
Point of sale
Barcode and name search, customer pricing, split tenders and a keypad. The desktop app keeps selling offline.
app.retaileros.ai/pos
Inventory
Your whole catalog with costs, prices, stock, where each item sells, and a catalog health score.
app.retaileros.ai/inventory/items
Stock across locations
One live balance per item at every store and warehouse, with transfers in transit — no overselling.
app.retaileros.ai/inventory/stock
Customers & CRM
Purchase history, loyalty tiers, trade accounts with balances, and customer segments.
app.retaileros.ai/crm/customers
Reports
Sales by day, location, channel and category, with margin and same-store sales.
app.retaileros.ai/reports/sales
Promotions & loyalty
Sales, multi-buys, coupons, tier pricing and loyalty offers — at the register and online.
app.retaileros.ai/promotions
Everything in the boxThe whole product, on one page.
The whole product, on one page.
No hidden surprises behind a sales call.
Everything below ships today. Point of sale and inventory come with every store; the online store, website builder, Amazon, eBay, Messaging plans and AI plans are paid add-ons, marked where they apply.
Sell
9- Touch-first POS with barcode + SKU search
- Split tenders: cash, card, gift card, cheque, Zelle, transfer, account
- Hold and resume orders
- Returns against the original sale, including partial returns
- Register open / close with counted vs. expected cash
- Quotes (B2B) that convert into a sale
- Kitchen display system (KDS)
- Gift cards (issue, balance, redeem)
- Manual discounts + wholesale price tiers
Stock
13- Items with per-location stock
- Bulk import from CSV
- Internal transfers between locations
- Purchase orders + receiving (updates average cost)
- Stock counts by location, with variance
- Reorder alerts from per-item min levels
- Pricing inbox — review rule-based price suggestions
- Inline edit of brand + category in the item list
- Catalog quality counts (missing photos, brand, description, barcode)
- AI enrichment jobs with confidence scores (AI plan)
- Dead-stock + inventory-valuation reports
- Cannabis age checks + daily purchase limits (web app)
- Jewelry GIA / IGI certificate tracking
Channels
13- Online store at your URL or custom domain (add-on)
- Shopper sign-in with a 6-digit email or text code
- Pickup time slots + local delivery within a radius
- Recurring orders set up by staff
- Endless aisle — see stock at your other locations
- Order-routing across locations
- Google Shopping product feed (with the online store)
- Meta catalog feed (with the online store)
- Amazon SP-API listings, stock, prices + orders (add-on)
- eBay listings, stock, prices + orders (add-on)
- Per-channel price overrides
- Online order statuses + pick-list PDF
- Pet + vehicle profiles for service categories
Customers & marketing
12- Customers + contacts with purchase history
- Store credit + receivables (record payments)
- Loyalty points + tiers
- Loyalty gamification (badges + challenges)
- Referral codes + commission
- Reviews & Q&A with moderation
- Leads board (kanban pipeline)
- Email campaigns with scheduling + metrics (Messaging plan)
- Email flows with wait steps (Messaging plan)
- Abandoned-cart reminder email + win-back flows
- AI customer-360 card per customer (AI plan)
- Daily KPI email to the owner at 7 am store time
Money & accounting
8- Card payments on your own Stripe account (your keys)
- Optional card-fee passthrough at the register
- Vendor bills (AP): create, pay, void, see overdue
- Receivables aging + statements
- QuickBooks Online: daily sales journal + received POs as bills
- Card reconciliation: register payments matched to Stripe
- Default tax rate per store, taxable flag per item
- Currency set per store
AI tools (AI plan)
9- Item description writer
- AI customer-followup drafts
- Loss-prevention summarizer
- Listing optimizer suggestions per item
- Amazon attributes from a photo (copy to clipboard)
- Photograph a supplier invoice to add items
- Ask AI chat — add vendors + items, adjust stock, draft POs
- AI website generation (website builder add-on)
- Per-feature on/off + monthly caps, with a usage meter
Team, access & audit
11- Owner, admin, manager, cashier, viewer
- Custom roles + per-user permission overrides
- Role-aware UI hides what you can't do
- Switch between the store accounts you belong to
- Invite links for new staff
- Staff scheduling + time clock
- Audit log with filters + CSV export
- Loss-prevention anomaly inbox
- Corporate roll-up + LP roll-up across store accounts
- Preview of the manager mobile view
- API keys (live + test) with read / write scope + usage
Reports & ops
6- Daily sales, hourly heatmap, cashier, item + channel reports
- Top products + top customers
- Payment mix + A/R aging
- Inventory valuation + dead stock
- Scheduled email digests (daily / weekly / monthly)
- CSV export + print from reports
Integrations & extensibility
8- Public REST API (Bearer keys, scoped)
- HMAC-signed webhooks for 11 event types
- OpenAPI 3.1 spec + hosted Swagger UI
- Full data export (CSV ZIP + NDJSON)
- Cmd-K search + quick actions
- Notifications bell (low stock, online orders, what's new)
- Light / dark / system theme + compact density
- Installable web app
Vertical packs (opt-in)
8- Repair shop — repair tickets with parts + labor
- Restaurant — kitchen display system (KDS)
- Salon + spa — appointment booking
- Dispensary — age checks + daily purchase limits
- Jewelry — GIA / IGI certificates
- Auto — service records per vehicle
- Pet — pet profiles
- B2B — quotes, wholesale tiers + contract prices
That's 97 capabilities on one platform. Still missing something? Tell us.
Point of sale
A till that works the way your store actually runs.
Split-tender checkout, optional card-fee passthrough, held orders, register open and close with counted cash, returns, customer accounts, and a receipt with your own header, footer and logo. Built first for hardware stores — fast SKU search, barcode scan, and +10/+20/+50 cash buttons on a number pad.
- Open and close registers, counting cash against the expected amount
- Split tenders: cash, card, gift card, cheque, Zelle, transfer, customer account
- Hold and resume orders
- Your own document number prefixes + a branded sale PDF
Take payment
Cash$200.00
Card+ 3% fee
Customer account—
Cheque#12345
+10
+20
+50
Inventory
Items, stock, transfers, purchase orders — one source of truth.
Multi-location stock with transfers (draft, in transit, received), purchase orders, archive instead of delete, multiple images per item with a cover photo, and tax, unit of measure and min/max levels per item.
- Multi-location: Store, Warehouse, Van, Pop-up
- Transfers between locations, tracked while in transit
- Image gallery + drag-to-reorder per item
- Low-stock items surfaced on the dashboard
MAIN
Main store
142
units on hand
BACK2
Back room
38
units on hand
WHSE
Warehouse
612
units on hand
VAN1
Service van
24
units on hand
Transfer 6 × Drain Snake · Main → Van1
Online store
A public storefront your customers actually want to use.
With the online store add-on, your catalog goes live at a public URL or on your own domain. Shoppers sign in with a 6-digit code sent by email or text, place pickup or local delivery orders, and pay by card on your own Stripe account or pay at the store. Delivery is limited to a radius you set, checked against the shopper's location.
- Code sign-in by email or text — shoppers who sign up become CRM contacts
- Pickup time slots + local delivery within a radius, for one flat fee
- Card payments on your own Stripe account, or pay at the store
- Order history and reorder for signed-in shoppers
yourstore.shop
Your store
3
Now shopping online
Open for pickup + delivery
Power tools
Cordless Drill · 18V
$129.00
Hand tools
Claw Hammer · 16 oz
$14.99
Hand tools
Adjustable Wrench · 10"
$21.99
Fasteners
Wood Screws · 100 ct
$8.49
Pickup · ready in 60 min
Delivery within 10 km · $5 flat
Sign in with email or text · 6-digit code
Marketplaces & product feeds
One product list for Amazon, eBay, and your product feeds.
Amazon and eBay are marketplace add-ons, currently in beta: list from your catalog and keep stock, prices and orders in sync. Separately, your online store publishes a Google Shopping product feed and a Meta catalog feed at live URLs, which you paste into Google Merchant Center and Meta Commerce Manager.
- Amazon Seller Central ($99.99/mo add-on)
- eBay ($99.99/mo add-on)
- Google Shopping product feed (comes with the online store)
- Meta catalog feed for Facebook + Instagram (comes with the online store)
Google Shopping · product feed Live
cordless drill 18v near me
Cordless Drill · 18V — Your store
$129.00
Your store · In-store pickup
Meta catalog · product feed Live
Cordless Drill · 18V
$129.00
Claw Hammer · 16 oz
$14.99
Amazon Seller Live
Adjustable Wrench · 10" — Heavy Duty Steel
(1,234)
$2199
In stock · Ships from Your store
eBay Live
Claw Hammer 16 oz · Solid Steel Handle
Brand NewBest seller
$14.99
Stock synced from Retailer OS
AI suite
Insights, alerts, and automation — only when you ask.
With an AI plan, Retailer OS surfaces what matters: stale stock, items running out, customer segments worth re-engaging, returns patterns and a daily sales insight. Every plan has every AI feature — plans differ only by how much you use them.
- Stock anomalies — negative stock, sales spikes, stock that isn't moving
- Reorder suggestions from sales velocity, days of cover + lead time, turned into draft POs
- Customer segments (RFM) with one concrete action per segment
- Returns analysis — categorize free-text reasons, spot the patterns
- AI Lite, Plus or Max plans, from $19.99/month
Daily insight · cached $4.86 wallet
Quiet day · 6 SKUs need attention
Drill kit reorder + a slow muffin line
Generated 8:04 AM · For 2026-05-28 · 12 tokens
Dead stock
14 SKUs · 38 days
Velocity spike
Cordless drill 18V · 4×
Reorder now
8 items below min
Reorder
Segments
Returns
Website builder
A real marketing website, generated from a short questionnaire.
With the website builder add-on, answer a short questionnaire — what you sell, your vibe, your brand color, your hours, and up to six highlights — and AI drafts a marketing site that features your products and links to your online store. It saves as a draft. Edit any section, regenerate any time.
- Hero, about, categories, featured products, testimonials, contact
- Featured products that link to your online store
- Your own domain through a CNAME record, with automatic HTTPS
- Publish + unpublish; new versions save as drafts
hardwarestop.com Live
Family-owned since 1998
Tools you'd buy if you knew Sam.
Pickup & delivery within 10 km · 9–7 Mon–Sat
Shop nowVisit us
Featured
About
Shop
Contact
Team + roles
Invite teammates with the right access.
Owner, admin, manager, cashier, viewer — pick a role per teammate, or build a custom role, and they get that access. Invites go out as links, and online store sign-ups land in your CRM contacts automatically.
- Invite links with the role already set
- Role badges in Team settings and on each profile
- Owner protection — can't accidentally demote yourself
- CRM contacts created from online store sign-ups
Team
AP
Alex Pilot
OwnerMD
Maria Diaz
AdminSP
Sam Park
CashierRB
Reggie B.
ViewerSwitching over
Bring your catalog, customers and orders with you.
Import items, customers and vendors from CSV templates, or connect your Shopify store and our team moves your catalog, customers and orders across — and review every row before it goes in. With an AI plan, drop in other files (JSON, SQL, PDF, images, ZIP) or photograph a supplier invoice to add items line by line.
- CSV import for items, customers and vendors
- Shopify: connect your store and our team migrates it
- Review and edit rows before they land
- From invoice: photograph a supplier invoice (AI plan)
Drop your files
CSV · JSON · SQL · PDF · images · ZIP
Estimated cost: $0.42 · 2,148 rows
inventory_old.csvvendors.pdfcustomers.json
ItemSKUCost
Cordless drill 18VDWT-185$84.50
Claw hammer 16ozEST-16$9.75
Adjustable wrench 10"CRC-10$11.00
3 of 2,148 · review before commit
Import 2,148 rowsPayments
Use your own Stripe — payouts land in your bank.
Add your own Stripe keys and card payments run on your Stripe account, online and in store. We never hold the money; Stripe pays out to your bank on its normal schedule. In store, a Stripe Terminal reader takes tap, swipe and insert, and the cashier can add the card fee to a sale.
- Online + in-store card payments on one Stripe account
- Stripe Terminal reader integration for tap/swipe/insert
- Optional card-fee passthrough at the POS, at a rate you set
- Register card payments matched to Stripe charges
Stripe Terminal Connected
Tap, swipe, or insert
$428.24
Card fee +3% passed to customer
Tap
Swipe
Insert
Payout → your bank
Your own Stripe account
$3,184.20
On Stripe's payout schedule
Native desktop app
Run your register on the desktop.
Same Retailer OS, in a window of its own. macOS (Intel + Apple Silicon) and 64-bit Windows installers — sign in once, leave it open all day.
Native window on macOS + Windows
No extra charge — same account as the web
First-launch warning — the app isn't code-signed yet. macOS users: right-click the app the first time, choose Open. Windows users: click "More info" → "Run anyway" on the SmartScreen prompt. We'll add signing certificates soon.
Retailer OS
v0.1.12 · macOS & Windows
DocsHow everything
How everything
actually works.
Short, plain-language references for every part of the software. Built so you can skim from the top or Cmd-F to the exact thing you need.
Point of sale
Daily checkout flow — opening + closing the register, ringing sales, taking payment, returns, holding orders, and counting the drawer.
- Your account starts with a warehouse, a counter and a register. At the start of a shift, the cashier opens the register with an opening cash amount. Who can open a register is set by role permissions.
Inventory + items
Items, stock levels per location, transfers between locations, purchase orders, low-stock alerts, multi-image catalogs.
- Inventory → Items → New. Set the SKU, name, cost and sell price, plus an optional barcode, unit of measure, tax setting, brand, category, online description and images. Two wholesale price tiers sit alongside the retail price for trade customers.
Customers + CRM
Contacts vs. customers, store credit + customer accounts, loyalty points, RFM segments with AI recommendations (AI plan).
- A contact is a person (name, email, phone). A customer is who you bill — an individual or a business. Online store sign-ups become contacts automatically.
Online store
A paid add-on: public store, code sign-in for shoppers, pickup + local delivery, card checkout on your own Stripe, online order admin.
- Subscribe to Online Store ($99.99/mo) → Setup → Online store → flip Enabled. Items marked "Display online" appear immediately. Your URL is /store/your-slug.
Marketplaces
Two marketplaces, Amazon and eBay, plus the Google Shopping and Meta product feeds your online store publishes.
- Each is a $99.99/mo add-on, currently in beta. Connect your seller account under Setup → Marketplaces, choose what to list, and stock, prices and orders sync from the same catalog.
AI plans + usage
AI plans (AI Lite, Plus or Max, from $19.99/month) with optional wallet top-ups: daily insights, stock anomalies, reorder suggestions, returns analysis, listing optimizer.
- Setup → AI & Usage. Your AI plan includes a monthly allowance, and you can top up a wallet if you need more. Each feature can be turned on or off and given a monthly cap, and a usage meter shows what you've used.
Website builder
A paid add-on: an AI-generated marketing site that features your products and links to your online store, on your own domain.
- Setup → Website → fill in the short questionnaire (brand name, what you sell, vibe, color, up to six highlights, hours, contact info). Hit Generate and AI writes the sections: hero, brand strip, categories, featured products, about, testimonials and contact. It saves as a draft so you can edit any section before going live.
Payments
Bring-your-own Stripe account for online + in-store. Optional Stripe Terminal for card tap/swipe/insert at the register.
- Setup → Payments → paste your Stripe Secret key + Publishable key (from dashboard.stripe.com → Developers → API keys). We verify them with Stripe before saving, store the secret key encrypted, and set up the Stripe webhook for you. Online checkout + Terminal both run off these credentials. Payouts go to your bank on Stripe's normal schedule.
Import + data migration
Use CSV templates, or with an AI plan drop in CSV, JSON, SQL, PDF, image or ZIP files and AI maps them to your items, customers and vendors.
- Setup → Import data → Use templates. Download the empty CSV for items / customers / vendors, fill it in, drop it back. Columns are mapped automatically and you see a preview before any data lands.
Team + roles
Five built-in roles (Owner, Admin, Manager, Cashier, Viewer) plus custom roles; per-seat billing; invite links.
- Setup → Team → Invite. Pick a role and send the invite link. The new teammate joins from the link and gets that role's access.
Billing + subscriptions
Priced per store plus per user seat, with paid add-ons (online store, website builder, Amazon, eBay) and optional Messaging and AI plans. 14-day free trial, no card up front.
- New stores start with a 14-day trial, no card required. It covers the store and a user seat, lets you try the online store, Amazon, eBay and the website builder, and adds $5 of AI credit. If you don't subscribe, the store is marked for deletion 30 days after the trial ends, with reminder emails 14, 7 and 1 day before. You can subscribe or download a backup any time before then.
Reports + accounting
Sales and inventory reports, QuickBooks Online push, CSV exports.
- Reports covers daily sales, an hourly heatmap, item sales, channels, top products and customers, cashier performance, payment mix, A/R aging, dead stock and inventory valuation. Export to CSV or print.
Account + privacy
Data export (a ZIP of CSVs + images) and closing your account.
- Setup → Account → download your data. You get a ZIP with a CSV per table, your images, and a manifest. Run it as often as you like.
Run every store from one system.
Point of sale, inventory, and your team in one place. Start a 14-day free trial with no card required, or book a walkthrough with our team.